Special Orders

What is a special order? 

• Special order is an order for an item specially requested by a customer such as: 
• Special shape(diamond, round, triangle, buno, trapezoid etc.) 
• Special size(thickness, length, width etc.) 
• Special wood species(red oak, white oak, maple etc.) 
• Special wood grade(S&B, Select, country etc.) 

How to make a special order?

• Please offer all the measurements; if shape are Rectangle, Square, Cuboid, other shape, please offer a template can show your request: such as: Diamond, triangle, Half round, Pie, Trapezoid, Oval, etc. Usually it take three to five business days to manufacture the special orders. 

Special order is FINAL SALE. 

• Special order is based on customer’s special request, as long as special order processed, the order cannot be changed or canceled.